Soft Skills Trainings

Organizations that endeavor to be on the path of continuous learning will often fi nd that upgrading the ‘soft skills’ of their workforce is a
necessary part of business. It not only helps improve service but also shows the interest that an organization has in the professional development
of their employees, which in turn leads to higher employee retention.

SOFT SKILLS TRAINING encompasses a wide range of skills that most organizations fi nd an integral and necessary part of everyday business.
We design and develop our materials based on analysis of your training needs and is conducted in the venue of your choice and as per the
requirements of the client organization.

Management Trainings

Middle management is a critical element of any organization’s structure as they serve as the link between Executives and Frontline Managers.
More often than not, organizations have found that a highly skilled, well trained set of managers can help steadily drive the organization
towards it objectives, fi nancial and otherwise.

Today’s managers have to play more than just supervisory roles. Apart from playing the role of the leader and guide they also don the roles
of facilitators, coaches, communicators and team members. Hence manager training is a critical component in today’s organizational environment.
Through our experience in working with a large range of clientele, we have found that organizations investing in Management Training usually
reap high returns, as it means an organization will have better leaders. Better leaders can always lead and guide better teams. This will
also have an indirect impact on organizational and team communication, employee morale and productivity.

TIV Training Solutions aims to equip managers, with varying skills and experience, to fulfi ll the needs of the organization. We
customize our programs to cater to the needs of each of our clients. We pride ourselves in customizing our programs to cater to the needs of
each of our clients.


The Six Sigma Yellow Belt training program allows employees to possess a more profound understanding of process improvement via process management introduction. Students participating in this class also become familiar with the fundamental tools associated with Six Sigma.

The goal of the Yellow Belt training is to give students the necessary tools required in order to become a valuable player within a company’s larger goals and objectives.


A Detailed seminar/workshop in leading and managing projects. Will include Risk management and Quality Control methodologies that can immediately be implemented by an organization


The 5-day Lean Six Sigma Green Belt Training and Certification program will enable the qualified candidate absorb, assimilate and apply the tools and methodology. Relevant exercises and multi-media materials will also be used to ensure adequate knowledge absorption and retention.

This program is aimed to train and certify existing Six Sigma Yellow Belts and Process Experts in the Lean-Six Sigma Green Belt body of knowledge and its application in the workplace.


This course is designed for persons who have on the job experience performing project management tasks, whether or not project manager is their formal job role, who are not certified project management professionals, and who might or might not have received formal project management


The PMBOK® 5-day Training Course will center on the various KNOWLEDGE AREAS needed in PMP based on the PMBOK® Guide 5.0. and will also Prepare participants for the CAPM(Certified Associate in Project Management) Exam by PMI

Advanced Software Quality Management

Testing is the process used to verify that the software delivers the functionally it is intended to deliver and identify defects as a result. SEI has introduced software quality assurance guideline PPQA (Process & Product Quality Assurance) on the other hand is used to objectively evaluate whether the processes are followed by the team in developing the software and the associated work products. Organizations who are interested in establishing consistency in software development within the organization in order to better manage the process and improve productivity and quality must have a PPQA function defined and staffed. A software quality assurance practitioner is a product verifier who defines the product test requirements: from design & implement to verifying the test results until they meet the requirements.
This course provides a comprehensive coverage of the PPQA function addressing all phases of the software development lifecycle and the PPQA practitioner's role at each of these phases. This is an intermediate level class that is recommended not only for PPQA practitioners but also for process engineers, development managers, and project managers. This course provides a thorough coverage of the PPQA body of knowledge as it applies to software development. It provides insight in practical PPQA methods and practices to help improve the effectiveness of Software Quality programs and the PPQA professionals who implement them.

Accelerating your Elicitation Skills and Ensuring a Positive Customer Experience

In this highly interactive 15 hrs. course, you will learn how to enhance and refine your elicitation skills. Industry best practices are explained and then augmented with professional tips and methods. Working in small groups, you will practice new techniques and discuss strategies that your organization should be using to better define stakeholder needs.
Communication and Negotiation soft skills enhancement comprises more than half the course and provides real-world examples, tips and stories that you can reference once you are back on the job. Games and role-playing will be part of the course to further engage each participant.
If you are struggling with missing requirements, lack of stakeholder involvement, out of control scope, this is the perfect workshop!


During a strategic planning workshop, facilitator will among other things take at least these actions.
• Review and remind all of the agenda
• Monitor time use
• Support effective processes of group discussion, through encouragement of active involvement of all participants
• Enable all who are taking part to have ample opportunity to understand what is being said, and to appreciate differing perspective in the group
• Encourage those present to develop agreement on outputs that make the best use of the range of perspectives evident in the group
• Open up honest and forthright confrontation of troubling issues without losing courteous and respectful communication and otherwise manage participant behavior that may foster or inhibit productive discussions
• Maintain a safe working environment
• Alert the CEO to any issues that seem to require personal or individual follow-up outside the sessions. This is necessary because strategic planning inevitably leads to some organizational change. And as the possible changes emerge in discussions, individuals concerned can see possible impacts on themselves, and close colleagues. These changes may have far reaching impacts on their careers, and other aspects of their personal situations, and need to be carefully worked through. This is clearly a management responsibility, and not for the facilitator to address in the workshop setting.
• Help participants to strengthen thinking and problem solving skills
Note: Client will Assign an Individual/individuals to:
• Record All that was discussed during the Workshop
• Store then disseminate all Information garnered and produced in the Workshop
• Collective Monitoring : keep a 'rolling agenda' of unresolved or deferred issues to ensure that issues get dealt with at the appropriate point in the workshop, or are at least properly delegated to someone to deal with subsequently. They may also note unresolved issues for later debate.


Management should not only gain an understanding of the risks, but also take ownership of the risk management process. Once you have identified the information technology resources and existing security measures, you can then perform the risk assessment and analysis. This is a crucial step, as it allows you to match the threats that management is aware of with the newest information technology threats that are emerging.


Program management provides the framework for implementing business strategies and initiatives, or large scale change, where there is a ‘vision’ of the program’s outcome – a transformed organization for example. The Effective Program Management Course will provide you with an introduction to the terminology and structure commonly applied to managing multiple, interdependent projects as programs. It will be of interest to those who are currently working within a program environment, or those that would like to develop their skills further in the areas of project management and change management.

Regression Testing

Software maintenance is an activity which includes enhancements, error corrections, optimization and deletion of existing features. These modifications may cause the system to work incorrectly. Therefore, Regression Testing becomes necessary.

Regression testing confirms that a recent program or code change has not adversely affected existing features. It is nothing but full or partial selection of already executed test cases which are re-executed to ensure existing functionalities work fine. This testing is done to make sure that new code changes should not have side effects on the existing functionalities. It ensures that old code still works once the new code changes are done.


More than just basic training, this Two day Fundamentals Business Analysis Boot camp will empower
participants with a wide range of comprehensive skills, tools and techniques.

The workshop begins by laying the foundation for project success by performing enterprise analysis
to properly focus attention on issues, opportunities, benefits, stakeholders, scope and objectives.

Once those key elements are defined, participants will broaden their knowledge about the
requirements process through elicitation, discovery, documentation and validation techniques.

Procedure analysis, swim lane diagrams, interviewing, user group facilitation, use cases and
business document artifact reviews, are just a few of the methods used in this workshop to
effectively elicit and discover requirements.