Training Course outline
Description: Introduction to essential leadership competencies, banking trends and the role of leaders in financial institutions.
Target Audience: First-time managers, high-potential employees, supervisors.
Objectives:
- Understand leadership fundamentals and personal leadership styles.
- Develop essential communication and decision-making skills.
- Foster a customer-centric and compliance-driven mindset.
Key Outcomes:
- Strong foundation in leadership principles.
- Improved team management and collaboration.
- Increased confidence in handling leadership responsibilities.
Platform: Zoom | Format: Expert-Led Discussions, Breakout Activities, Case Studies, and Practical Exercises.